Our refund and returns policy is valid for 30 days from the date of delivery. If 30 days have passed since your purchase, we are unable to offer a refund or exchange.
To be eligible for a return, the garment must be unused, unwashed, and in the same condition as received, with original tags and packaging intact.
The following items are not eligible for return or exchange:
To initiate a return, a valid receipt or proof of purchase is required. Please do not send your product back without contacting us first.
Partial refunds may be granted in the following situations:
Once your returned garment is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
If approved, the refund will be processed and credited to your original payment method within 7–10 business days.
If you haven’t received your refund yet:
If you have completed all these steps and still haven’t received your refund, please contact us at support@jasfira.com.
Only regular-priced garments are eligible for refunds. Sale or discounted items are non-refundable.
Exchanges are only accepted for garments that are defective, damaged, or incorrectly delivered. To request an exchange, please email us at support@jasfira.com.
Jasfira Garments
(Return Address)
City, State, ZIP, Country
If the garment was marked as a gift and shipped directly to you, you will receive a store credit equal to the value of the returned item.
If the item was not marked as a gift, the refund will be processed to the original purchaser’s payment method.
Customers are responsible for return shipping costs. Shipping charges are non-refundable.
If a refund is approved, the return shipping cost will be deducted from the refund amount.
For high-value orders, we recommend using a trackable courier service. We do not guarantee receipt of returned items.
For any questions related to returns, exchanges, or refunds, please contact us at support@jasfira.com.
